Terms of sale
Who sells
Marc Vergés Calvis, tax ID [NIF pendiente], registered at [Domicilio pendiente]. Contact: hola@ilovealtafulla.es.
Prices
Prices are in euros and include VAT. Shipping costs €4.95 and is free on orders from €50; you will see the exact total before paying.
How to place an order
Choose the T-shirt, colour and size, and pay on Stripe’s secure page by card, Apple Pay or Google Pay. The contract is concluded when the payment is confirmed; you receive the receipt by email at that moment.
Shipping
We ship to mainland Spain and the Balearic Islands, in 2-4 working days from when the order is packed. We do not ship to the Canary Islands, Ceuta and Melilla.
Right of withdrawal
You have 14 calendar days from delivery to withdraw from the purchase without giving a reason, by writing to hola@ilovealtafulla.es. The T-shirt must be returned unworn and with its label. We will refund the amount paid, including the original shipping, by the same payment method within 14 days of receiving the return. Return shipping is at your expense.
Warranty
Products carry the legal three-year conformity warranty. If a T-shirt arrives faulty or isn’t the one you ordered, we replace it or refund you at no cost.
Customer service and complaints
You can write to us at hola@ilovealtafulla.es. We will reply as soon as possible and within one month at most. Official complaint forms are available on request.
Applicable law
These terms are governed by Spanish law, in particular the consolidated text of the General Law for the Protection of Consumers and Users.
